Sports Bar & Restaurant Jacksonville At the Avenues

Very good wings, fresh and nicely cooked, long time since I've had wings that I actually like.

Steak n ribs where perfect

UPDATE:

I gave Miller's Ale House an exceptionally poor review earlier this year (read below), however, tonight, on the way home, I decided to give them another chance and was thoroughly impressed.

We ordered the crabs, salmon, and 35 fried shrimp. The service this time was excellent, the food was very tasty, and my kids and I left very satisfied. I think our original experience was all due to one terrible server (who we did not see tonight) We will be back, and i recommend giving this place a shot.

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Original review below

Long story, so bear with me. This was some of the worst service I've ever experienced.

My family and I just left the Ale House. They were busy when we arrived, between 6:30 - 7 PM, and that happens. Not factoring that into the review at all. We waited about 20 min to be seated, and that is when our problems started.

After sitting down we waited over 25 min before our server ever stopped by our table. We tried to waive her down several times and, it seemed like she was purposely avoiding eye contact.

Initially, we gave her the benefit of the doubt. They were busy, and maybe she was working multiple sections... Watching though, that was not the case. She was only serving the 10-12 tables in out immediate area, and just was not present like the servers in the other sections.

When she finally did come by, we ordered a motzeralla stick appatizer, two cocktails and a wine. The drinks and app took a little bit, bit i'll attribute that to them just being busy.

While waiting on our food, my two children finished their drinks and we had to hunt down our never present server to ask for waters. They never came.

When the food finally came we had several issuws. First, we asked about the kids water (which she told us she forgot). Next, my step fathers meal was wrong (he ordered naked wings, sauces on the side, was given hot wings). The server initially acted like there was no issue with the order, but then relented that she knew it was wrong and would have it fixed.

With that, we ordered another wine for my mother and beers for my step dad and I. The wine and water came out, but no signs of the beers, my step dad's wings, or our server to ask a status.

Over 30 min later, she brought the wings out, but no beers. The rest of the table was about done with their food. When asked, she told us she forgot to put the beer order in. It took another 15 min to recieve our 2nd drink of the night.

As the night was winding down, and I was finishing my beer. I decided to order a second. We flagged down the server, placed the order, prompt disappeared, and I never reckeved the beer.

Another 30+ min later, my family had it. We were done. They were getting up to leave and i told them i'd stay to settle up. This apparently prompted our server to reappear. I told her to cancel the beer inhad ordered and give us the check..
which she promptly handed me and explained "I must have forgotten or not heard". She said "I should retire because of just have no memory".. wasn't wrong, not the job for her.

Now for the icing on the crap sandwich we were served (instead of cake). She charged us for the extra plate of wings (the ones that came out wrong), and 3 glasses of wine (of which we only had 2)... and when I pointed it out, she didn't apologize, she seemed annoyed that she had charged us for an extra $30 of food she had gotten wrong or we had NOT ordered or had. Again, no apology. Even when she brough the correction, there was no itemized check to show the corrections had been made..

The food wasn't bad. Really not a bad place to eat. The service on the other had was the slowest, rudest I've ever seen. Who goes to a bar and has a problem getting 2 drinks in over 2 hours?!

Go ANYWHERE else

Brooke was a wonderful server. Sara was also very sweet.

Seriously great service. Awesome bartender Mina. She is the best. She is always a pleasure to have as a bartender and always greats me by name and wears an awesome smile 😍

Nice

Mina is the best Bartender I have ever had so quick with our drinks and super attentive.. we will definitely be back for more great service. Thanks Mina !!!’nn

Mina is the best.

Great food and service

I live in Altamonte Springs. I attended my nephew's baseball game in Clermont. It was late when the game ended and we wanted to go out and have dinner and celebrate. We picked the Ale House. I have really bad allergies so I was a little hesitant on eating. I asked for the manager and Steve came over and spoke with me about what all my allergies were. At one moment I joked and said I know that pretty much covers your whole menu there's nothing I can eat. He laughed and then went in the back to check out what he could offer me from the kitchen. I was very happy and pleasantly surprised with my filet and baked potato. It turned out to be a great meal with my family. Especially when I first started out just saying I'm okay I just don't need to eat. Then Steve helped so I could enjoy a good meal while out with my family.