Sports Bar & Restaurant Lancaster

My family & I are repeat customers & largely because of excellent customer service. I want to specifically mention Ron for always taking care of us. We are a big family & our orders are typically around $300. We work from home some days & have ordered online for delivery several times. Ron remembered me from previous orders…we’ve never even met face to face, but he has taken my calls on more than one occasion. We love the slices of Captain Jack’s ice cream, but only the tub of ice cream is available online. We just call Ron & he notes that we want the cake option. We also want extra tomatoes on sandwiches & different toppings on our salads. We aren’t easy customers. We are high maintenance with many substitution & add on requests; these are not always possible to designate on the online system. Ron never acts like we are a burden. Ron is patient & professional. He even called me after my order arrived to ensure accuracy. Our difficult order was absolutely perfect. We ordered eight entrees, 4 kids meals, appetizers, drinks & desserts & nothing was forgotten…including silverware & our requested condiments on the side. They even included napkins which I forgot to ask for…these days, many restaurants won’t include silverware or napkins if you don’t specify that. Many competitors forget to include part of our large orders. We got ice cream with our kids meals & none of the scoops were melted. The food was hot & fresh & delicious. The food quality is always top notch, but it’s people like Ron, who go the extra mile, that really make a difference. Ron’s rare kindness & attention to detail reinforce our loyalty to this superior business. Thank you Ron. From the bottom of our hearts; we are exceedingly grateful.

Everything excellent, I don't remember our server's name but she looks like Hollywood actress Judy Greer. She is awesome! It's a little far from my area but I will definitely go back.

Food is good, service varies depending on the server.

Great food, good beers and the Wait Staff was amazing.

35 Shrimp. Nuff said.

It's a great sports restaurant with a lively atmosphere. The appetizers and meals were delicious and the server was terrific. He loved the prime rib and my burger was fabulous. 👌🏽 '

Muy bien elaborado sus platos. Suelo ir muy seguido. Lo disfruto mucho

Top tier service from Keith in the bar. We got calamari & boom boom shrimp. Both came out fast hot & delicious. Keith is a great bartender really nice guy. Would definitely come back to see him again.

Great food great atmosphere and service!!

Great pork Osso Buco!