Frequently Asked Questions
What is an eGift Card?
An eGift Card is an “electronic” Gift Card, as opposed to a traditional plastic Gift Card. eGift Cards can be redeemed at any participating Miller’s Ale House Restaurant. Both traditional Gift Cards & eGift Cards can be purchased from our website.
What exactly does the recipient receive when I send an eGift Card?
On the delivery date you choose, a message is sent to the recipient informing them of your gift, with a link to retrieve the eGift Card online. The link in the email goes to a page showing the eGift Card you created (the design you selected, with recipient’s name, personalized message & email address), its value & code number. This page also gives simple instructions for redeeming the eGift Card.
I’m sending this eGift Card as a gift for someone else. When will it be delivered?
Your eGift Card will be sent via email on the delivery date you choose, with rare exceptions for processing delays. For same-day delivery, most eGift Cards are sent within an hour of the purchase transaction. For future delivery, you will be able to choose the date and time you wish it to be delivered.
How do I print & hand deliver?
When this option is available, a PDF document will be generated that can be printed & hand delivered – & can also serve as a file attachment for a personal email to that special someone. Your order confirmation email will have a link to the PDF.
What if I order an eGift card online & I never receive it?
Please provide your order number, contact info & any other pertinent details to us directly through our website OR call the Customer Support Center at 866-270-1064. (Please keep in mind that these eGift cards & bonus cards can take up to one hour to be delivered.)
What if I order an eGift card online during a special promotion, but do not receive the complimentary eBonus card?
If your purchase aligns with the promotion, you will receive two separate emails. One containing the eGift Card & another containing the eBonus card. We ask that you please provide your order number, contact info & any other pertinent details to us directly through our website or call the Customer Support Center at 866-270-1064.
Who can I contact if I have questions about my Gift Card order?
Please contact us directly through our website or call the Customer Support Center at 866-270-1064
Where can I use my eGift card?
The Miller’s Ale House eGift Card is accepted at all participating locations. You can find the Miller’s Ale House location nearest to you by visiting our website.
How can I check my eGift card balance?
To check the available balance, visit our website or call customer support at 866-270-1064
What should I do if my eGift Card is lost or stolen?
You can reach out to our Customer Support Center at 866-270-1064. Please have your order number & purchasing information pulled up so we can promptly assist you.